COVID-19: What You Need To Know

COVID-19: What You Need To Know
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As lockdown number 3.0 continues, we wanted to touch base and remind our customers of the rules when visiting us. In light of the recent government announcements, we are pleased to report that our stores will remain open for all your essential equestrian and pet needs. 

Covid-19 rules and regulations will still apply throughout our stores for your safety as well our own. This includes social distancing, increased hygiene levels, and mandatory face coverings in-store. We would also like to ask our customers not to make unnecessary trips. Browsing in-store is not permitted during these times, however if you do require a specific item that we have in-stock, we will allow you to enter the main shop via the feed barn entrance. 

The main shop doors will remain locked but if you do require a specific item from this area, we are more than happy to assist. Before making the trip, we advise that you call to check stock availability to avoid disappointment and an unnecessary trip. Hat and body protector fittings will still go ahead with the relevant safety measures in place. 

Please note, we have recently enforced a 'shop alone' policy (where possible) in-store. These tighter restrictions have been put in place to reduce unnecessary gathering and make the shop a safer environment for all of us.

We advise that all non-essential shopping should be done on our website. We have a very efficient delivery service with the option to receive your goods the next working day (if your order is placed before 1pm). However, if you prefer to collect in-store, we offer a convenient click and collect service too.

We want to take this opportunity to thank our customers for their continued support and cooperation during these challenging times.  

21 January 2021