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Website Orders Operative

Are you a strong team player with a can-do attitude? If so, keep reading! We have an exciting opportunity for a Website Orders Operative to work in our website team. Reporting directly to the E-Commerce manager you will be responsible for delivering an outstanding customer experience, alongside assisting with the website team.

This is a full-time position (30-40 hours per week) working 5 days out of 7 on a rota basis.

About You:

  • Ability to deliver exceptional customer service
  • Positive attitude
  • Willingness to learn
  • A keen eye for detail
  • A committed team player
  • Excellent communication skills
  • Strong initiative and self-motivation
  • Flexibility to work varied hours including weekends


Key Responsibilities:

  • Check stock availability across multiple store locations using our POS system.
  • Pick, pack and process orders accurately and efficiently
  • Liaise with customers in a professional manner delivering an outstanding customer service
  • Ensure customers always receive a quality service
  • Dealing with customer enquiries quickly and efficiently
  • Ability to work quickly and accurately
  • Strong organisational, administrative, and computer skills
  • Maintain excellent store standards at all times


Desired Experience:

  • Previous experience in a retail environment is desired
  • Previous experience with Shopify CMS is desired
  • Previous experience with EPOS software is desired


If you are interested in this position and you can fully commit to the advertised working hours please apply today.


Closing date: 25th May 2019
Please email your CV to joe.lindsay@randrcountry.co.uk